Vekst (Growth) - Consumer Insights and Innovation advisor for Aschehoug Utdanning, Oslo – innovation team focusing on strategy and service development for elementary, middle, and high school markets.

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The design sprint is an effort by UNG Norway to develop a method/place for youth and children to check their rights in different situations. Initially an initiative to address special-need children's needs, it is eventually made available for all children and youth

Outcome

Case Report

During the pandemic, the use of self-help health apps grew exponentially. Norway faced a mental healthcare problem, with long waiting time for treatment and no alternative relief. Other than patients downloading their apps, of course. This project is an effort to regulate self-help apps in the Norwegian market.

Outcome

Case Report

Telia acquired Get, a TV/Broadband (BB) company in 2018, making it the nation's second-largest TV, BB, and Mobile company in Norway. There are many differences in their T&C to harmonize. It is a pressing matter to solve as it caused many operational issues since acquisition.

Case Report

Attrition in Capgemini Global was high and 40% was due to little to no professional growth. Our task was to create a new employment experience where employees are continuously intrigued in their roles, abolish compulsory corporate training, and project staffing that encourages growth and peer-mentoring programs.

Outcome

Case Report

WIHC is an integrated health facility to be built in Woodlands, Northern Singapore by 2025. We are a team of behavior scientists and designers who collaborated with architects, doctors, and hospital operation managers to design a hospital and its service.

Outcome

Case Report

The project aims to discover the current state of SingTel's Fibre Broadband service and rethink the entire customer experience for Small Medium Enterprise (SME) customers. The outcome is a 1-2 year service blueprint.

Case Report

The Future of Acquiring Knowledge is a research and workshop project conducted by NLB Singapore to bring Civil Servants of various backgrounds together to discuss: the Future Role of Public Libraries in the fast-advancing digital and AI era.

Case Report

Village Hotel in Katong Singapore is a boutique hotel that wants to offer five-star hotel amenities ie. laundry/ironing service, a shop to stock up their mini-bar, and self-check-in/out. Our task was to design a behavior change to encourage more DIY that elevates the hotel experience.